Privacy Policy AND
COOKIE POLICY

Effective Date: December 6, 2024

Welcome to OLEA Retreat’s website (“www.oleaitaly.com”). At OLEA, we respect your privacy and are committed to protecting your personal data. This page explains how we collect, use, and safeguard your information, and how we use cookies on our website. Please read it carefully.

1. Privacy Policy

1.1 Data Controller

OLEA (“we” or “us”) is the Data Controller responsible for the processing of your personal data. Our contact information is as follows:

  • Company Name: OLEA

  • Registered Address: Via Pizzuti, 53, 02049 Torri in Sabina RI, Italy

  • Contact Email: retreats@oleaitaly.com

1.2 Types of Data Collected

We may collect the following types of personal data:

  • Contact Information: Name, email address, phone number.

  • Booking Details: Retreat preferences, dates, and payment information.

  • Technical Data: IP address, browser type, operating system, and usage data.

  • Marketing Preferences: Your consent to receive newsletters or promotional offers.

1.3 Purpose and Legal Basis for Processing

We process your data for the following purposes:

Purpose: Managing bookings and payments
Legal Basis: Contractual necessity

Purpose: Responding to inquiries
Legal Basis: Legitimate interest

Purpose: Sending newsletters (if consented)
Legal Basis: Your explicit consent

Purpose: Improving website functionality
Legal Basis: Legitimate interest (analytics)

1.4 Data Sharing

We may share your personal data with:

  • Service Providers: Payment processors, IT service providers, or marketing agencies.

  • Legal Authorities: If required by law or for compliance purposes.

1.5 Data Retention

We will retain your personal data only as long as necessary for the purposes outlined above, unless a longer retention period is required by law.

1.6 Your Rights

Under the GDPR, you have the following rights:

  • Access: Request access to your personal data.

  • Rectification: Request correction of inaccurate data.

  • Erasure: Request deletion of your data (“Right to be Forgotten”).

  • Restriction: Request limited processing of your data.

  • Data Portability: Request transfer of your data to another service.

  • Objection: Object to processing based on legitimate interests or direct marketing.

To exercise these rights, contact us at retreats@oleaitaly.com

1.7 Data Security

We use technical and organizational measures to protect your data, including encryption, secure servers, and access controls.

1.8 Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: retreats@oleaitaly.com

2. Cookie Policy

2.1 What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us improve your experience by remembering your preferences and analyzing how our website is used.

2.2 Types of Cookies We Use

Essential Cookies - Necessary for website functionality (e.g., login)

Performance Cookies - Collect data on website usage for improvement

Functional Cookies - Remember user preferences (e.g., language settings)

Targeting Cookies - Deliver relevant advertisements to you.

2.3 Cookie Consent

When you visit our website, a cookie banner will appear. By clicking “Accept,” you consent to the use of non-essential cookies. You can manage your preferences or withdraw consent at any time by clicking the “Cookie Settings” link in the footer.

2.4 Managing Cookies

You can control or delete cookies through your browser settings. Note that disabling some cookies may impact website functionality. Here are links to manage cookies on popular browsers:

2.5 Third-Party Cookies

We may use third-party services such as Google Analytics to analyze website usage. These services may set their own cookies. For more information, refer to their respective privacy policies.

Thank you for trusting OLEA Retreat. We are committed to protecting your privacy and providing a seamless user experience.

For more details, please contact us at retreats@oleaitaly.com.